MMH (PG-13): If You're Old Enough, You Get It!

Some of you may remember that before floppy disk drives 💾, cassette recorders were a means of data storage!

Previous TSL.P Podcast Guest Meghan Zavieh Commentary on Tech Competency for Lawyers

Meghan, a previous TSL.P Podcast Guest, released a commentary on Technical Competency for Lawyers - What does it mean? Its a great reminder for the basics all lawyers need to understand regarding the use of technology in the office (whether “brick & mortar”, at your home office or on the road). It also perfectly corresponds with the release of her new book, The Modern Lawyer: Ethics and Technology in an Evolving World, earlier this year.

This book is a good addition to your library whether you are a newbie to tech or an experienced pro!

Happy Lawyering!

Preparing for a COVID school year - cutting out the noise.

Preparing for a COVID school year - Getting through the Noise!

Recently, CNET published an article about how tech employees who are parents with school-age children at home fear their employers will not give them consideration of their work/home balance issues as we head into the new school year.  Attorneys with children have this same concern. In any dynamic, schooling children this year will be a challenge (whether by a single parent or by a two-parent household).  Flexibility and understanding will be key this academic year as we move the legal process forward.  I’d like to suggest some tech tips this week (over several postings) that may be of use to these households and may well serve any home.

Consider getting some Headphones not only for yourself but for your children.  When each member of your house is using headphones to communicate with the person(s) on the other end of your phone or screen, that is at least one less source of noise traveling in your house.  And when the classroom gets a little raucous, that will be something that you won’t have to listen to.  Likewise, your children won’t have to overhear your clients, boss, fellow staff, etc., talk about that boring legal stuff.  You may even want to get a couple of different types of headphones.

Personally, I am a fan of wireless headphones, and I have three different types.

I have what I call my basic pair:  I love my AirPods!  (Remember, Air Pods can be used for both Windows and Macs! – see my article here.). The best thing about them is you can use one at a time.  This allows you to charge the one you are not using, and when the battery goes down on the one you are using, you can just switch them out.

I have a pair of on the ear headphones to assist with noise-canceling for important meetings.  Note these are not “noise canceling” headphones that actively cancel out noise.  I’ve been enjoying the Bose SoundLink On-Ear Bluetooth Wireless Headphones for many years.  These sit on the ear.  When I bought them, I compared the “noise canceling” model with the sans model and noticed a negligible difference (and not worth the $50? upgrade).  The over the ear model was a little too warm for my preference.  ADDED BONUS:  If the power is drained for Bluetooth, you can use the enclosed wire to hook up your headphones to your computer’s mic and possibly to your phone or tablet if it has the right mic input or you have the right conversion dongle.

Lastly, I have my “sports” pair that I use for working out.  They are a pair of in-ear Bose SoundSport Free.  The grip is a little better than my regular Air Pods and the sound, being Bose, is so much better than my Air Pods.  They also serve as a good backup should the need arise.

Happy Lawyering!!!

The PA Bar's Advisory Opinion Provides Some Good Tips to Working From Home!

The Pennsylvania State Bar came out with an advisory opinion directed at attorneys working at home given the COVID-19 pandemic.  It’s a good read for all of us as it reminds lawyers what we need to be doing to secure our client’s privacy and to ensure we don’t run afoul of our respective State and Territorial Bars.

I’ll list some good points from the Bar to follow further below.  But, my read of the big takeaways are:

1. You need to be Competent enough to keep Client Communications and information Confidential.

2. You need to take “reasonable” precautions.  It does not mean you have to have Pentagon-Grade IT Security.  But, it does not mean you can’t take any steps to secure your client’s info.  Simple steps like password protecting your computer and home Wi-Fi, using secure passwords, and running a VPN when you are using a public Wi-Fi should be your bare minimum basics.

3. You don’t need to be an expert.  If you need help, finds those (like me 😉) who you may be able to retain to assist you!

I did notice one bullet point below of unique interest:  “Prohibiting the use of smart devices such as those offered by Amazon Alexa and Google voice assistants in locations where client-related conversations may occur.”  What I found interesting, is the opinion doesn’t mention Apple’s Siri.  I’ll be writing about that in a future blog post.

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Now, onto the PA Bar’s list of suggestions:

• Specifying how and where data created remotely will be stored and, if remotely, how the data will be backed up;

• Requiring the encryption or use of other security to assure that information sent by electronic mail are protected from unauthorized disclosure

• Using firewalls, anti-virus and anti-malware software, and other similar products to prevent the loss or corruption of data

• Limiting the information that may be handled remotely, as well as specifying which persons may use the information

• Verifying the identity of individuals who access a firm's data from remote locations

• Implementing a written work-from-home protocol to specify how to safeguard confidential business and personal information

• Requiring the use of a Virtual Private Network or similar connection to access a firm's data

• Requiring the use of two-factor authentication or similar safeguards

• Supplying or requiring employees to use secure and encrypted laptops

• Saving data permanently only on the office network, not personal devices, and if saved on personal devices, taking reasonable precautions to protect such information

• Obtaining a written agreement from every employee that they will comply with the firm's data privacy, security, and confidentiality policies

• Encrypting electronic records containing confidential data, including backups

• Prohibiting the use of smart devices such as those offered by Amazon Alexa and Google voice assistants in locations where client-related conversations may occur.

• Requiring employees to have client-related conversations in locations where they cannot be overheard by other persons who are not authorized to hear this information; and,

• Taking other reasonable measures to assure that all confidential data are protected.

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Notable references in the PA Bar Association Formal Opinion

• American Bar Association Standing Committee on Ethics and Professional Responsibility in Formal Opinion 477R (May 22, 2017)

• PA Bar Formal Opinion 2010-200

• PA Bar Formal Opinion 2011-200

• ABA Formal Opinion 477R

Happy Lawyering!!!