ANNOUNCEMENT: My Book, “The Lawyer’s Guide to Podcasting,” is Amazon #1 New Release (Law Office Technology)

/ The Tech-Savvy Lawyer.Page/

I’m excited to report that The Lawyer’s Guide to Podcasting ranked #1 as a New Release in Amazon’s Law Office Technology category for the week of February 07, 2026, and sales have already doubled since last month. 🎙️📈

For lawyers with limited-to-moderate tech skills, the book focuses on practical, repeatable workflows for launching and sustaining a compliant podcast presence. ⚖️💡

As you plan content, remember ABA Model Rule 1.1 (technology competence) and the related duties of confidentiality (Rule 1.6) and communications about services (Rule 7.1): use secure tools, avoid accidental client disclosures, and ensure marketing statements are accurate. 🔐✅

Get your copy today! 📘🚀

 
 
amazon link

TSL.P Labs 🧪: Legal Tech Wars, Client Data, and Your Law License: An AI-Powered Ethics Deep Dive ⚖️🤖

/ The Tech-Savvy Lawyer.Page/

📌 To Busy to Read This Week’s Editorial?

Join us for an AI-powered deep dive into the ethical challenges facing legal professionals in the age of generative AI. 🤖 In this Tech-Savvy Lawyer Page Labs Initiative episode, AI co-hosts walk through how high‑profile “legal tech wars” between practice‑management vendors and AI research startups can push your client data into the litigation spotlight and create real ethics exposure under ABA Model Rules 1.1, 1.6, and 5.3.

We’ll explore what happens when core platforms face federal lawsuits, why discovery and forensic audits can put confidential matters in front of third parties, and how API lockdowns, stalled product roadmaps, and forced sales can grind your practice operations to a halt. More importantly, you’ll get a clear five‑step action plan—inventorying your tech stack, confirming data‑export rights, mapping backup providers, documenting diligence, and communicating with clients—that works even if you consider yourself “moderately tech‑savvy” at best.

Whether you’re a solo, a small‑firm practitioner, in‑house, or simply AI‑curious, this conversation will help you evaluate whether you are the supervisor of your legal tech—or its hostage. 🔐

👉 Listen now and decide: are you supervising your legal tech—or are you its hostage?

In our conversation, we cover the following

  • 00:00:00 – Setting the stage: Legal tech wars, “Godzilla vs. Kong,” and why vendor lawsuits are not just Silicon Valley drama for spectators.

  • 00:01:00 – Introducing the Tech-Savvy Lawyer Page Labs Initiative and the use of AI-generated discussions to stress-test legal tech ethics in real-world scenarios.

  • 00:02:00 – Who’s fighting and why it matters: Clio as the “nervous system” of many firms versus Alexi as the “brainy intern” of AI legal research.

  • 00:03:00 – The client data crossfire: How disputes over data access and training AI tools turn your routine practice data into high-stakes litigation evidence.

  • 00:04:00 – Allegations in the Clio–Alexi dispute, from improper data access to claims of anti-competitive gatekeeping of legal industry data.

  • 00:05:00 – Visualizing risk: Client files as sandcastles on a shelled beach and why this reframes vendor fights as ethics issues, not IT gossip.

  • 00:06:00 – ABA Model Rule 1.1 (Competence): What “technology competence” really entails and why ignorance of vendor instability is no longer defensible.

  • 00:07:00 – Continuity planning as competence: Injunctions, frozen servers, vendor shutdowns, and how missed deadlines can become malpractice.

  • 00:08:00 – ABA Model Rule 1.6 (Confidentiality): The “danger zone” of treating the cloud like a bank vault and misunderstanding who really holds the key.

  • 00:09:00 – Discovery risk explained: Forensic audits, third‑party access, protective orders that fail, and the cascading impact on client secrets.

  • 00:10:00 – Data‑export rights as your “escape hatch”: Why “usable formats” (CSV, PDF) matter more than bare contractual promises.

  • 00:11:00 – Practical homework: Testing whether you can actually export your case list today, not during a crisis.

  • 00:12:00 – ABA Model Rule 5.3 (Supervision): Treating software vendors like non‑lawyer assistants you actively supervise rather than passive utilities.

  • 00:13:00 – Asking better questions: Uptime, security posture, and whether your vendor is using your data in its own defense.

  • 00:14:00 – Operational friction: Rising subscription costs, API lockdowns, broken integrations, and the return of manual copy‑pasting.

  • 00:15:00 – Vaporware and stalled product roadmaps: How litigation diverts engineering resources away from features you are counting on.

  • 00:16:00 – Forced sales and 30‑day shutdown notices: Data‑migration nightmares under pressure and why waiting is the riskiest strategy.

  • 00:17:00 – The five‑step moderate‑tech action plan: Inventory dependencies, review contracts, map contingencies, document diligence, and communicate with nuance.

  • 00:18:00 – Turning risk management into a client‑facing strength and part of your value story in pitches and ongoing relationships.

  • 00:19:00 – Reframing legal tech tools as members of your legal team rather than invisible utilities.

  • 00:20:00 – “Supervisor or hostage?”: The closing challenge to check your contracts, your data‑export rights, and your practical ability to “fire” a vendor.

Resources

Mentioned in the episode

Software & Cloud Services mentioned in the conversation

#LegalTech #AIinLaw #LegalEthics #Cybersecurity #LawPracticeManagement

🎙️ Ep. #130: Taming Client Data Security – Nick Martin’s Proven Tech Strategies for Law Firms 🚀

/ The Tech-Savvy Lawyer.Page/

My next guest is Nick Martin, CEO of FileScience. He shares expert insights on stabilizing law firm operations with smart backups and automation. Join us to discover practical, easy-to-implement ways to protect your data from outages and errors, so your clients’ information stays safe, secure, and accessible when you need it most. 

Listen in with Nick Martin and me as we discuss the following three questions and more! 💡

  • When a firm is drowning in document chaos, what are the first three specific workflows to digitize or automate to stabilize operations?

  • Beyond just losing documents, what are the three specific silent killers of document hygiene that lawyers ignore?

  • How do lawyers solve the top three friction points of digital collaboration: version conflicts, insecure sharing methods, and the loss of institutional knowledge buried inside files?

In our conversation, we cover the following 📊

  • 00:00 – Guest intro and Nick’s tech setup (MacBook Pro, iPad, iPhone 15, Bang & Olufsen speaker) 🔊

  • 00:30 – Q1: Digitizing workflows – unification of memory, forever undo button, retention 🛡️

  • 04:00 – Backups for iManage, NetDocuments, Clio, FileVine; air-gapped copies 📁

  • 06:00 – Microsoft 365 outage resilience with FileScience ☁️

  • 08:00 – Retention periods (5-7 years by state/practice); NY lawful order policy ⚖️

  • 10:00 – Q2: Silent killers – file degradation, wrong versions, insider threats 🕵️

  • 13:00 – Q3: Solving friction – immutable timelines, encryption (Purview, CBC), institutional knowledge preservation 🔒

  • 15:00 – End-to-end encryption details; where to find Nick

Resources 🔗

Connect with Nick Martin 🤝

Mentioned in the episode 📚

Hardware mentioned in the conversation 💻

Software & Cloud Services mentioned in the conversation ☁️

SHOUT OUT: Your Tech-Savvy Lawyer Blogger and Podcaster was Highlighted in an ABA "Best of 2025" Podcast!

/ The Tech-Savvy Lawyer.Page/

Shout Out to Terrell A. Turner, and the ABA Law Practice Division for featuring myself with Amy Wood and Matt Darner in their "Best of 2025" special episode, The Law Firm Finance Lessons Every Lawyer Needs. 🎙️ Our conversations emphasized critical intersections between legal technology systems, financial processes, and ethical compliance that deserve attention from every law firm leader.

Terrell's expertise in making finance accessible to non-finance professionals mirrors a broader shift in legal operations: the recognition that effective law firm management requires both financial literacy and technological competence. Throughout this episode, my fellow guests and I reinforced that technology isn't merely about efficiency—it's fundamentally about creating sustainable financial practices that support your firm's growth and stability.

This “Best of 2025” episode highlighted how proper process design and system implementation directly impact your firm's ability to maintain trust accounting standards, address cash flow challenges, and make confident business decisions. For attorneys building tech stacks or evaluating process improvements, the intersection of ABA Model Rules requirements and practical technology solutions cannot be overlooked. Rule 1.15 obligations around client funds, for instance, demand both procedural discipline and technological infrastructure that supports compliance automatically.

Our conversations reinforced an essential principle: law firms operating with clear financial visibility and integrated technology systems don't just perform better financially—they also reduce ethical risk and enhance client service delivery. Terrell's work in translating complex financial concepts for legal professionals demonstrates real value in bridging the gap between accounting best practices and law firm operations.

Whether your firm is optimizing existing systems or evaluating new solutions, this episode provides actionable direction. Our discussion reinforces that financial health and technological competence work together, not separately. 

Thank you Terrell and the ABA for the recognition and elevating these critical conversations. 🚀

TSL.P Labs Bonus: Google AI Discussion: Everyday Tech, Extraordinary Evidence: Smartphones, Dash Cams, and Wearables as Silent Witnesses in Your Cases ⚖️📱

/ The Tech-Savvy Lawyer.Page/

Join us for an AI-powered deep dive into the ethical challenges facing legal professionals in the age of generative AI. 🤖 In this Tech-Savvy Lawyer.Page Labs episode, our Google AI hosts unpack our January 26, 2026, editorial and discuss how everyday devices—smartphones, dash cams, wearables, and connected cars—are becoming “silent witnesses” that can make or break your next case, while walking carefully through ABA Model Rules on competence, candor, privacy, and preservation of digital evidence.

In our conversation, we cover the following:

  • 00:00 – Welcome to The Tech-Savvy Lawyer.Page Labs Initiative and this week’s “Everyday Tech, Extraordinary Evidence” AI roundtable 🧪

  • 00:30 – Why classic “surprise witness” courtroom drama is giving way to always-on digital witnesses 🎭

  • 01:15 – Introducing the concept of smartphones, dash cams, and wearables as objective “silent witnesses” in litigation 📱

  • 02:00 – Overview of Michael D.J. Eisenberg’s editorial “Everyday Tech, Extraordinary Evidence” and his mission to bridge tech and courtroom practice 📰[

  • 03:00 – Case study setup: the Alex Preddy shooting in Minneapolis and the clash between official reports and digital evidence ⚖️

  • 04:00 – How bystander smartphone video reframed the legal narrative in the Preddy matter and dismantled “brandished a weapon” claims 🎥

  • 05:00 – From “pressing play” to full video synchronization: building a unified timeline from multiple cameras to audit police reports 🧩06:00 – Using frame-by-frame analysis to test loaded terms like “lunging,” “aggressive resistance,” and “brandishing” against what the pixels actually show 🔍

  • 07:00 – Moving beyond what we see: introducing “quiet evidence” such as GPS logs, telemetry, and sensor data as litigation tools 📡

  • 08:00 – GPS data for location, duration, and speed: turning “he was charging” into a measurable movement profile in protest and road-rage cases 🚶‍♂️🚗

  • 09:00 – Layering GPS from phones with vehicle telematics to create a multi-source reconstruction that is hard to impeach in court 📊

  • 10:00 – Dash cams as 360-degree witnesses: solving blind spots of human perception and single-angle video 🛞

  • 11:00 – Why exterior audio from dash cams—shouts, commands, crowd noise—can be crucial to proving state of mind and mens rea 🔊

  • 12:00 – Wearables as a body-wide sensor network: heart rate, sleep, and step count as quantitative proof of pain, fear, and trauma ⌚

  • 13:00 – Using longitudinal wearable data to support claims of emotional distress or sleep disruption in personal injury and civil-rights litigation 😴

  • 14:00 – Heart-rate spikes and movement logs at the moment of an encounter as corroboration of fear or immobility in use-of-force matters

  • 15:00 – Why none of this evidence exists in your case file unless you know to ask for it at intake 🗂️

  • 16:00 – Updating intake: adding questions about smartwatches, location services, doorbell cameras, dash cams, and connected cars to your client questionnaires 📝

  • 17:00 – Data preservation as an emergency task: deletion cycles, cloud overwrites, and using TROs to stop digital spoliation 🚨

  • 18:00 – Turning raw logs into compelling visuals: maps, synced clips, and timelines that juries can understand without sacrificing accuracy 🗺️

  • 19:00 – Ethics spotlight: ABA Model Rule 1.1 competence and Comment 8—why “I’m not a tech person” is now an ethical problem, not an excuse 📚

  • 20:00 – Candor to the tribunal and the line between strong advocacy and fraud when editing or excerpting digital evidence ⚠️

  • 21:00 – Respecting third-party privacy under Rule 4.4: when you must blur faces, redact audio, or limit collateral exposure of bystanders 🧩

  • 22:00 – Advising clients not to delete texts, videos, or logs and explaining spoliation risks under Rule 3.4 ⚖️

  • 23:00 – The uranium analogy: digital tools as powerful but dangerous if used without adequate ethical “containment” ☢️

  • 24:00 – Philosophical closing: will juries someday trust heart-rate logs more than tears on the witness stand, and what does that mean for human testimony? 🤔

  • 25:00 – Closing remarks and invitation to explore the full editorial, show notes, and resources on The Tech-Savvy Lawyer.Page 🌐

If you enjoyed this episode, please like, comment, subscribe, and share!

📽️ BONUS Labs 🧪 Initiative: Tech-Savvy Lawyer on Law Practice Today Podcast — Essential Trust Account Tips for Solo & Small Law Firms w/ Terrell Turner (Copy)

/ The Tech-Savvy Lawyer.Page/

For those who prefer video over plain audio, enjoy this take on my guest appearance on Law Practice Today Podcast!

🙏 Special Thanks to Terrell Turner and the ABA for having me on the Law Practice Today Podcast, produced by the Law Practice Division of the American Bar Association. We have an important discussion on trust account management. We cover essential insights on managing trust accounts using online services. This episode has been edited for time, but no information was altered. We are grateful to the ABA and the Law Practice Today Podcast for allowing us to share this valuable conversation with our audience.

🎯 Join Terrell and me as we discuss the following three questions and more!

  1. What precautions should lawyers using online services to manage trust accounts be aware of?

  2. How can solo and small firm attorneys find competent bookkeepers who understand legal trust accounting?

  3. What security measures should attorneys implement when using online payment processors for client funds?

⏱️ In our conversation, we cover the following:

00:00 – Introduction & Preview: Trust Accounts in the Digital Age

01:00 – Welcome to the Law Practice Today Podcast

01:30 – Today's Topic: Online Services for Payments

02:00 – Guest Introduction: Michael D.J. Eisenberg's Background

03:00 – Michael's Experience with Trust Accounts

04:00 – Challenges for Solo and Small Practitioners

05:00 – Ensuring Security in Online Services

06:00 – Questions to Ask Online Payment Providers

07:00 – Password Security & Two-Factor Authentication

08:00 – Finding a Competent Legal Bookkeeper

09:00 – Why 8AM Law Pay Works for Attorneys

10:00 – Daily Monitoring of Trust Accounts

11:00 – FDIC Insurance & Silicon Valley Bank Lessons

13:00 – Researching Trust Account Best Practices

15:00 – Closing Remarks & Podcast Information

📚 Resources

🔗 Connect with Terrell

💼 LinkedIn: https://www.linkedin.com/in/terrellturner/

🌐 Website: https://www.tlturnergroup.com/

🎙️ Law Practice Today Podcast – https://lawpracticetoday.buzzsprout.com

📰 Mentioned in the Episode

💻 Software & Cloud Services Mentioned in the Conversation

  • 8AM Law Pay – Legal payment processing designed for trust account compliance – https://www.8am.com/lawpay/

  • 1Password – Password manager for generating and syncing complex passwords – https://1password.com/

  • LastPass – Mentioned as a password manager with noted security concerns – https://www.lastpass.com/

ANNOUNCEMENT: The Lawyer’s Guide to Podcasting Is Here: A Practical, Ethical Launch Plan for Busy Lawyers 🎙️⚖️

/ The Tech-Savvy Lawyer.Page/

I’m excited to share! The wait is over! The Lawyer’s Guide to Podcasting is officially released. 🎉🎙️ This book is built for lawyers, paralegals, and legal professionals who want a clear, practical path to launching a podcast—without needing to be “techy” to get it right.

Podcasting has become one of the most effective ways to build trust at scale. People want more than ads. They want a real voice. They want context. They want clarity. A podcast lets you educate, connect, and show your professional judgment in a way a website cannot. It also gives prospective clients a low-pressure way to get to know you before they ever call. 📈🤝

This guide covers the full podcast lifecycle in plain language. You will learn how to pick a topic that fits your goals and schedule. You will learn the most useful show formats for legal audiences, including solo episodes, interviews, storytelling, and educational series. You will also learn what to buy (and what to skip) when building your gear setup. That includes microphones, headphones, webcams, lighting, and basic acoustic improvements that matter in real offices. 🎧🎥💡

QR Code for 📚 purchase on amazon

Software matters too. In this book, I explain beginner and pro options for recording and editing. It also covers remote recording tools and simple video workflows for YouTube and modern platforms. You will get a clear explanation of podcast hosting and distribution, including how RSS feeds deliver your episodes to directories like Apple Podcasts and Spotify. 📲🌍

A major focus of this book is professional responsibility. Lawyers must avoid accidental legal advice. Lawyers must avoid creating unintended attorney-client relationships. Lawyers must also watch multi-jurisdictional issues and advertising rules. This guide addresses those risks directly and gives practical guardrails you can use in real episodes. 🛡️📜

You will also learn how to use AI efficiently and ethically. AI can save time on transcripts, show notes, clips, and repurposed content. It can also create risk if you feed it sensitive data or publish unverified output. The book offers a workflow-first approach that protects confidentiality and supports accuracy. ✅🤖

The Lawyer’s Guide to Podcasting is part of the Lawyers Tech Guide (LTG) series from Michael D.J. Eisenberg, creator of The Tech-Savvy Lawyer.Page. The mission is simple: use technology to communicate clearly, serve people better, and reclaim time. ⏳✨

Ready to launch?
You are just one click away!

🔗 Purchase here on Amazon 🔗

🎙️ Ep. 129, Why Lawyers Should Podcast in the Age of AI: Live Roundtable from Podfest 2026 🎙️⚖️

/ The Tech-Savvy Lawyer.Page/

In this special episode, recorded live from Podfest 2026 in Orlando, FL at the Renaissance Marriott Hotel near SeaWorld, I was able to gather several attendees who are in the legal world—lawyers and legal industry marketers—to talk about why lawyers should podcast and more! 🎙️ Our roundtable features Dennis “DM” Meador (Legal Podcast Network), Louis Goodman (Love Thy Lawyer), Robert Ingalls (Lawpods), Wendi Weiner (The Writing Guru), and Elizabeth Gearhart (Passage to Profit / Gearhart Law), each bringing deep experience in podcasting, legal marketing, and personal branding for lawyers.

We discuss practical, no-fluff insights about how lawyers can use podcasting to build authority, strengthen SEO, show up in large language models (LLMs) like ChatGPT, and connect more authentically with clients and referral sources. Whether you are tech-curious, tech-comfortable, or completely new to podcasting, this episode will help you decide if starting a podcast makes strategic sense for your practice or business.

QUESTIONS WE DISCUSS 🎯

Join Dennis, Louis, Robert, Wendi, Elizabeth, and me as we discuss the following three questions and more!

  1. Why should lawyers be podcasting in 2026 and beyond, especially with Gen Z and Gen Alpha getting so much of their trusted information from podcasts and social platforms?

  2. What is one of the first concrete steps a lawyer should take if they are seriously considering launching a podcast of their own?

  3. What is one of the biggest mistakes lawyers should watch out for when launching a podcast, and how can they avoid becoming a “zombie podcast” that dies after a few episodes? 🧟‍♂️

Additional themes we explore include:

  • How podcasting acts as an “electronic resume” and trust-building tool for lawyers.

  • How podcasts can drive SEO, get you discovered in LLMs like ChatGPT, Google Gemini, Perplexity, and Claude, and generate traffic to your law firm website.

  • Why your podcast does not always need to be “about the law” to be effective for your legal brand.

  • How to balance authenticity (including salty language) with your professional brand and ethics rules.

TIME-STAMPED EPISODE GUIDE ⏱️

In our conversation, we cover the following:

  • 00:00 – Welcome & guest introductions
    Live from Podfest 2026: intros from Dennis “DM” Meador (Legal Podcast Network), Louis Goodman (Love Thy Lawyer), Robert Ingalls (Lawpods), Wendi Weiner (The Writing Guru), and Elizabeth Gearhart (Passage to Profit / Gearhart Law).

  • 02:00 – Why should lawyers be podcasting?

    • Gen Z and Gen Alpha treat podcasts as a top trusted media source. 📲

    • Podcasting vs TikTok for lawyers who don’t want to dance but still want reach.

    • Podcast as “electronic resume” and branding vehicle for lawyers and judges.

  • 04:30 – Is podcasting right for every lawyer?

    • Robert on why not every lawyer should podcast, and why goals matter.

    • How a podcast helps potential clients decide if you are “their” lawyer—or not.

  • 06:30 – Personality, language, and fit

    • The Tampa PI lawyer who refuses to bleep swear words to attract the right clients and repel the wrong ones. 🤬

    • Why authenticity can be a powerful qualification tool, not a liability.

  • 08:00 – Podcasting as a marketing engine

    • Turning a 30–60 minute recording into video clips, written content, and evergreen assets.

    • How podcast content keeps working for you long after the recording session.

  • 09:30 – Personal branding and storytelling for lawyers

    • Wendi on using podcasts to develop a personal brand, tell your story, and highlight your “superpower” as a lawyer.

    • Why sharing your career pivots and non-traditional path resonates deeply with listeners.

  • 12:00 – Getting discovered in ChatGPT and other LLMs

    • Elizabeth on using a podcast and transcripts to improve visibility in ChatGPT, Google Gemini, Perplexity, and Claude. 🤖

    • How regular podcasting and transcript optimization sustained and improved hits from LLMs to Gearhart Law’s website.

  • 15:30 – Future-proofing and “language-based internet”

    • DM explains why we’re moving from a page-based to a language-based internet and why early podcast adopters will win—similar to early website and SEO adopters.

    • Podcasting as both “future-proofing” and “present-proofing” your practice.

  • 18:00 – Hobby vs business podcast

    • Louis on starting his podcast as a social hobby and discovering the SEO and networking upside.

    • How a niche local legal podcast can drive referrals and reputation even without direct monetization.

  • 21:00 – How personal is too personal?

    • Robert’s own experience evolving his podcast from estate planning to broader personal topics.

    • Balancing sharing about yourself with focusing on the listener’s problem (StoryBrand “guide vs hero” concept).

  • 25:00 – Beyond law: topic flexibility

    • Why your legal podcast can focus on tech, politics, entrepreneurship, or hobbies while still supporting your legal brand.

    • Examples of lawyers podcasting about politics and broader societal issues to grow recognition.

  • 28:30 – Helping lawyers find their story

    • Wendi’s process: asking about upbringing, first-generation experiences, career pivots, athletic feats, and long-term goals to unlock unique stories.

    • How those stories fuel compelling podcast episodes and stronger interviews.

  • 34:00 – Thinking beyond your current role

    • Using podcasting and personal branding to position yourself for boards, politics, and second careers outside traditional law practice.

  • 37:00 – AI hallucinations & validating LLM output

    • Elizabeth’s workflow for cross-checking answers across ChatGPT, Gemini, Perplexity, Claude, and Grok.

    • Why LLMs “love” natural, conversational podcast transcripts as training material.

  • 40:00 – Networking power of “you should be on my podcast”

    • How inviting people as guests changes the dynamic at networking events. 🤝

    • Using podcast guest outreach on LinkedIn and pod-match style platforms.

  • 43:00 – Content, authority, and algorithm signals

    • DM on why consistent, custom content will always outperform gimmicks in SEO and algorithm changes.

    • How podcasts support authority, trust, and long-term discoverability in search and LLMs.

  • 48:00 – Question #2: First steps for lawyers considering a podcast

    • Robert and DM: “Know your why” and who your ideal listener/client really is.

    • Are you using the show for lead nurturing, referral education, or brand visibility?

  • 52:00 – Political/legal shows and indirect monetization

    • Discussion of political/legal commentary podcasts that soft-sell the firm.

    • Why they can work—but why expectations and time horizon matter.

  • 56:00 – Brand consistency before you launch

    • Wendi on auditing your website, LinkedIn, business page, and social handles for consistent branding (e.g., “The Writing Guru”).

    • Using CTAs and data capture to turn podcast listeners into contacts.

  • 59:00 – Knowing your deeper “why”

    • Elizabeth’s “peel the onion” exercise: repeatedly asking why until you reach the core motivation, often helping people out of “impossible situations.”

  • 1:03:00 – Solo vs agency vs studio

    • Pros and cons of DIY gear and production vs working with podcast agencies or studios.

    • Why time value, ethics, and avoiding scams all matter for lawyers.

  • 1:08:00 – Ethics, multi-jurisdiction practice, and global reach

    • How legal ethics, multistate audiences, and global distribution impact what lawyers can say on their podcasts.

  • 1:12:00 – Question #3: Biggest mistakes lawyers make launching a podcast

    • Elizabeth: ethics, off-the-cuff comments, and aligning tone (including swearing) with your brand and practice area.

    • Wendi: perfectionism vs progress—accepting that early episodes will be imperfect but valuable.

    • Robert: no long-term plan and no content strategy, leading to inconsistency and podfade.

    • Louis: underestimating time; a solid 30 minutes of content may require several hours early on.

    • DM: expecting immediate impact and treating podcasting like a short-term campaign instead of a long-term asset.

  • 1:22:00 – Test-driving podcasting as a guest first

    • Why appearing as a guest on other shows (via Podmatch and similar platforms) is a smart “trial run” before launching your own.

  • 1:25:00 – Where to find today’s guests & closing

    • Each guest shares their preferred platforms, emails, and websites so you can connect and learn more.

RESOURCES 📚

Connect with our Guests

Louis Goodman ⚖️

Elizabeth Gearhart 📻

Robert Ingalls 🎧

Dennis “DM” Meador 💼

Wendi Weiner ✍️

Mentioned in the episode

Non‑Hardware/Software 🔍

Hardware mentioned 🧰

(Exact models are discussed generally rather than by SKU, but here are representative links to explore.)

Software & Cloud Services mentioned ☁️

🎙️Ep. 128, Building a Tech-Forward Law Firm: AI Intake, CRM Strategy & Client Experience with Colleen Joyce!

/

My next guest is Colleen Joyce, CEO of Lawyer.com, a leading legal marketplace that connects over one million consumers monthly with qualified attorneys nationwide. With nearly two decades of experience transforming how law firms leverage technology and marketing, Colleen has pioneered innovations including LawyerLine call intake services, AI-powered matching technology, and the Lawyer Growth Summit. She publishes the Fast Five newsletter every Tuesday, reaching over 20,000 legal professionals with insights on AI trends, business growth strategies, and practice management. In this episode, Colleen shares her expertise on the essential technologies modern law firms need to scale profitably, how AI is revolutionizing client intake processes, and the critical human touchpoints that should never be automated in legal practice.

💬 Join Colleen Joyce and me as we discuss the following three questions and more!

1.     Beyond the essential lead generation that Lawyer.com provides, you see thousands of firms succeed and fail based on their operational efficiency. If you are building a modern law firm from scratch today, what are the top three non-negotiable technologies? For example, specific CRM automations, financial analytics, or project management tools you would implement immediately to ensure the firm scales profitably rather than just chaotically.

2.     We know AI is reshaping the top of the funnel for legal consumers. Based on the data you're seeing from your new AI initiatives, what are the top three specific intake bottlenecks that AI can now solve better than a human receptionist? Allowing attorneys to focus primarily on high-value legal work rather than data entry or basic screening.

3.     Technology can handle logistics, but it can't handle the emotion of legal crisis. From your experience overseeing millions of consumer connections, what are the top three human touchpoints in the client lifecycle that a lawyer should never automate? Because they are crucial for building the trust and transparency that leads to long-term referrals.

⏱ In our conversation, we cover the following:

-      00:00:00 - Welcome and Introduction to Colleen Joyce

-      00:00:20 - Colleen's Current Tech Setup: MacBook Pro, iPhone 16, iPad, and Curved Monitor

-      00:01:00 - Discussion about iPhone Models and AppleCare Benefits

-      00:02:00 - Using Plaud AI for Recording Conversations

-      00:03:00 - MacBook Pro Specifications and Upgrade Recommendations

-      00:04:00 - Dell Curved Monitor Benefits for Focus and Productivity

-      00:05:00 - Question 1: Top Three Non-Negotiable Technologies for Modern Law Firms

-      00:06:00 - Intake Technology, CRM, and Practice Management Systems

-      00:07:00 - Balancing Cost and Technology for New Lawyers

-      00:08:00 - Leveraging Freemium Tools and AI for Budget-Conscious Firms

-      00:08:30 - Question 2: AI Solutions for Intake Bottlenecks

-      00:09:00 - Answering Phones with Empathetic AI Agents

-      00:10:00 - Importance of Legal-Specific AI Training

-      00:11:00 - Consumer Adoption and Resistance to AI vs. Human Agents

-      00:12:00 - Using Virtual Receptionists and Calendly for Scheduling

-      00:13:00 - Generational Differences in Technology Adoption

-      00:14:00 - The Evolution of Legal Technology Adoption Over 14 Years

-      00:15:00 - Question 3: Human Touchpoints That Should Never Be Automated

-      00:16:00 - Relationship Building and the Courting Period

-      00:17:00 - Screening Clients Through Your Tech Processes

-      00:18:00 - Where to Find Colleen: LinkedIn and the Fast Five Newsletter - 00:18:30 - Closing Remarks and Gratitude

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📚 Resources

🤝 Connect with Colleen Joyce

•  LinkedIn: https://www.linkedin.com/in/colleenjoyce

•  Lawyer.com: https://www.lawyer.com

•  Lawyer.com Services: https://services.lawyer.com

•  Fast Five Newsletter (Published Tuesdays): https://www.linkedin.com/newsletters/ fast-five-fridays-7265815097552326656

•  Lawyer Growth Summit: https://lawyergrowthsummit.com

•  Lawyer.com Phone: 800-620-0900

•  Lawyer.com Address: 25 Mountainview Boulevard, Basking Ridge, NJ 07920

📖 Mentioned in the Episode

•  MacRumors Buyer's Guide: https://buyersguide.macrumors.com

•  LawyerLine (24-hour Intake Services) : https://www.lawyerline.ai/

🖥 Hardware Mentioned in the Conversation

•  MacBook Pro : https://www.apple.com/macbook-pro/

•  MacBook Pro with M4/M5 Chips (Upgrade recommendation): https://www.apple.com/macbook-pro/

•  iPhone 16: https://www.apple.com/iphone-16/

•  iPad: https://www.apple.com/ipad/

•  Dell Curved Monitor (22-24 inch, white): https://www.dell.com/monitors

•  HP Printer (with automatic duplex printing): https://www.hp.com/printers

☁ Software & Cloud Services Mentioned in the Conversation

•  Plaud AI (Call Recording & Transcription): https://www.plaud.ai

• Slack (Team Communication Platform): https://slack.com

•  iMessage (Apple Messaging): https://support.apple.com/en-us/104969

•  Calendly (Scheduling Software): https://calendly.com

•  Monday.com (Project Management & Team Organization): https://monday.com

•  ChatGPT (AI Assistant): https://openai.com/chatgpt

•  AppleCare (Apple Device Protection): https://www.apple.com/support/applecare/

Redaction Fails & Ethical Tales: What the Epstein Files Teach Us About Data Security

/ The Tech-Savvy Lawyer.Page/

Join us in this Google Notebook LLM-powered discussion on last week’s How To: Redact PDF Documents Properly and Recover Data from Failed Redactions: A Guide for Lawyers After the DOJ Epstein Files Release “Leak”. Watch this informative presentation: Perfect for those who prefer to watch, listen and learn. In this episode, we dissect the Department of Justice’s recent high-profile failure to properly redact the Epstein files—a blunder that exposed sensitive information through a simple "copy and paste." We explore the critical difference between hiding data and destroying it, the technical steps to ensure your redactions are permanent, and the complex ethical obligations under ABA Model Rule 4.4 for both the sender and the receiver of inadvertently disclosed information.

In our conversation, we cover the following:

  • [00:00:00] – Introduction: Introduction to the tech lessons from the DOJ’s redaction failure.

  • [00:00:30] – The Golden Rule of Data Redaction: Why hiding text isn't the same as destroying it.

  • [00:01:00] – Case Study: The Epstein Files release and the "sophisticated" hack that wasn't (it was just a bad redaction).

  • [00:01:30] – The Sticky Note Analogy: Visualizing the difference between masking data and digitally shredding it.

  • [00:02:00] – The 5-Step Safety Check: How to use dedicated tools to sanitize documents and remove metadata properly.

  • [00:02:40] – The "Select All" Trick: Demonstrating how easily black boxes can be bypassed without hacking skills.

  • [00:03:30] – The Sender’s Liability: Analyzing the Duty of Competence and Duty of Confidentiality in the digital age.

  • [00:04:15] – The Receiver’s Ethical Dilemma: Navigating ABA Rule 4.4 when you receive information you weren't supposed to see.

  • [00:05:00] – Conclusion & Call to Action: Steps to stay ahead in legal tech.

RESOURCES:

Mentioned in the episode:

Software & Cloud Services mentioned in the conversation: